Thank you for shopping at 1stchoice.com.au.

1st Choice Liquor Superstore is committed to complying with the Privacy Amendment (Private Sector) Act 2000, which commenced in December 2001, and the privacy provisions of all applicable legislation. This privacy policy covers all personal information we hold, that is, information, or an opinion, about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion. This includes information we have collected from people through our stores, over the phone through our customer service centres and over the Internet.

The policy also covers personal information that we have sourced from third parties.

If you have any questions about this privacy statement, or the content or practices of our website, you can contact 1stchoice.com.au directly at:

1st Choice Liquor Superstore Privacy
P.O. Box 6272
Silverwater NSW 2128

Personal information - what we collect and how we use it

We do not collect personal information when you visit our website unless you place an order, register with us, or provide us with feedback.

When you place an order you will be asked for the following personal information: your name, date of birth, e-mail address, delivery address and any special delivery instructions, phone number, credit card details and FlyBuys number. Information from the order form is provided to our delivery agents so we can send you your order. We may also need to provide your details to data maintenance providers and outsourced call centres. If the information we request is not provided we may not be able to fulfil your order.

NSW legislation states that we are required to collect your date of birth details, for all orders delivered in NSW. We also collect date of birth details for all other deliveries, to verify that you are over 18 years.

When you register on our website, we will ask you your name, email address, phone number, address and date of birth. If the information we request is not provided we may not be able to keep you informed of our latest offers or store openings.

From time to time, we advise all our customers of up and coming offers and special promotions. If you do not wish to receive these offers click the unsubscribe link in your next email or call us on 1800 787 878.

When you submit feedback or questions via email, or contact us for information about our website, we will request your name, email address, phone number and home state. We use this information solely to respond to your enquiries. If the information we request is not provided we may not be able to respond to your feedback or question.

When you enter a contest, we may ask for your name, address, email address and date of birth so we can administer the contest and notify winners. We may also require that your name be published in the event that you win a contest. If the information we request is not provided we may not be able to include your entry in the contest. We may ask for other information to enable us to improve our website or to send you special offers.

We do not sell, rent or barter any identifiable personal information to any third party without your permission.

Our website contains links to other sites. 1st Choice is not responsible for the privacy practices or the content of other websites.

Access to personal information

In general we will happily give you access to your personal records. However, 1st Choice may occasionally need to deny access to information in accordance with the exemptions contained in the Act.

To gain access to your personal information simply contact 1st Choice on 1800 787 878 and we will promptly provide the information.

Opt-Out

We will always provide individuals with a nil-cost way of contacting us to register a request to "opt-out" from receiving further offers. We will provide an opt-out opportunity with direct marketing offers in accordance with the legislation. You can even specifically decline a particular form of communication.

At any stage, should you wish to opt out of receiving any or all of the communications that we send, please advise us by phoning 1800 787 878.

Monitoring of website activity

We track our customers movement around the website for our own website research and improvement purposes only. No other personal details are collected from this research. We do not currently nor do we plan to draw any conclusions from these statistics or attempt to create customer profiles.

Website Security

Our goal is to protect the personal information we collect and your security. All orders placed through our website are done so, in a secure environment using the latest technology.

Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.

We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.

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